There's no end to the hype about this restaurant, which now has branches across the whole country, with eager diners constantly clustering outside. It almost lives up to its reputation, with low prices and generous portions, but dishes do vary enormously in quality. The braised pork and tea-scented chicken are both good bets to get a taste of classic Hangzhou flavours.
Take a paper ticket when you arrive and be prepared to wait a long time for a table. There is a partial photo menu.